Refund Policy

Cancel any time from your account page with "Manage subscription". You will not be charged again, you keep your paid plan until the end of the current period, and nothing you have made is deleted when it ends.

• First payment: if you subscribe and ask for a refund within 14 days of your first payment, we will refund it in full.
• Annual renewals: if your yearly plan renews and you ask within 14 days of the renewal, we will refund the renewal in full.
• Monthly renewals are not refunded once charged, but you can cancel at any time to stop the next one.

• If you were charged by mistake, charged twice, or the service was unavailable for a significant part of your billing period, contact us and we will put it right.
• Switching between plans is prorated automatically by our payment provider - you pay or are credited the difference for the rest of the period.
• If we close an account for breaking our Terms, no refund is due for the current period.
• Nothing in this policy affects any statutory rights you have as a consumer where you live.

Email support@dragonslorettrpg.com from the address on your account, saying which payment you would like refunded. Refunds go back to the original payment method and usually arrive within 5-10 business days, depending on your bank.